Have you ever made a hotel booking, then found a cheaper rate somewhere else on the internet; or even got a better rate by calling the hotel directly? Ever had the feeling you might have got a better deal if you had only searched or asked around a bit longer?

Mövenpick Hotels & Resorts guarantees that the rates quoted on our website, through our Central Reservation Offices, or when contacting the hotels directly, will not be underbid by another qualifying public offer available at the time of booking.

Reserve a room directly with Mövenpick Hotels & Resorts, either through the website, through our Central Reservation Offices (toll-free numbers) or directly through the hotel. For 24 hours after making the booking, we guarantee there will be no better offer available; be it via internet, a Mövenpick reservations channel, or a travel agency.

If you find a lower rate within that period we will honour it. Plus, we will give you a further discount off the lower rate for the first 3 nights. Just file a claim on our website with the details of where you found the lower rate. Please see our terms and conditions for this guarantee.

To file a claim, please send an email to reservation.support@moevenpick.com with your complete booking data as well as a screenshot of the cheaper rate.

Please note this guarantee does not apply to the following hotels

• Mövenpick Albergo Carcani by Mövenpick Restaurants
• Mövenpick Albergo Benjaminn by Marché International
• Mövenpick Albergo Touring by Mövenpick Restaurants
• Panorama Motel Wörther See by Marché International
• Hotel Hünxe by Marché International